At YourCard.in, we aim to provide reliable digital business card, NFC card, online store, and related services. We encourage customers to carefully review the available plans, features, pricing, and service details before completing a purchase. This Refund & Cancellation Policy explains when refunds may or may not be available for purchases made through YourCard.in.

Services Are Generally Non-Refundable All purchases of digital services, plans, subscriptions, and other services available through YourCard.in are generally non-refundable once the purchase has been successfully completed. Before making a purchase, users are encouraged to: Review the complete plan details. Check the features included in the selected plan. Review pricing and billing information. Ensure that the selected plan meets their requirements. Contact our support team if they have questions before purchasing. By completing a purchase, you acknowledge that you have reviewed and accepted the applicable plan and its features

Refunds for Features That Do Not Work as Described Although services are generally non-refundable, YourCard.in may provide a refund if a material feature included in the purchased plan does not function substantially as described and the issue cannot reasonably be resolved. To qualify for consideration: The feature must be explicitly included in the purchased plan. The issue must be related to the YourCard.in service rather than the user's device, browser, internet connection, third-party service, or incorrect configuration. The user must contact our support team and provide sufficient information to help us verify the issue. YourCard.in must be given a reasonable opportunity to investigate and, where possible, resolve the problem. If the issue is verified and cannot reasonably be fixed within a reasonable period, we may approve a refund. Refund decisions will be made based on the specific circumstances of each case

Features and Third-Party Services Some YourCard.in features may depend on third-party services, devices, networks, browsers, operating systems, payment providers, communication platforms, or other technologies. Temporary problems or limitations caused by third-party services may not automatically qualify for a refund. Examples may include: Internet connectivity problems Device compatibility issues Browser problems Smartphone or NFC compatibility WhatsApp availability or functionality Payment gateway interruptions Third-party API outages Social media platform changes Services outside YourCard.in's reasonable control We will make reasonable efforts to identify and resolve issues within our control.

NFC Business Card Purchases NFC business cards are physical products and may be customized or produced specifically for the customer. Because customized NFC cards may be prepared specifically for an individual customer, they may be non-refundable and non-returnable once production has started, except where required by applicable law or where the product is defective. If you receive an NFC card that is defective, damaged, materially different from what was ordered, or does not function as intended due to a manufacturing or fulfillment issue, please contact us promptly after delivery. We may request: Order information Photographs or videos of the product A description of the issue Other information reasonably required to investigate the problem If the issue is verified, we may provide a replacement, repair, refund, or another appropriate resolution depending on the circumstances.

Incorrect Customer Information YourCard.in is not responsible for issues caused by incorrect information provided by the customer. This may include: Incorrect name Incorrect phone number Incorrect email address Incorrect business information Incorrect delivery address Incorrect customization information Incorrect store or product information Customers should carefully review their information before submitting an order or publishing a digital profile.

Duplicate Payments If you believe you have been charged more than once for the same transaction due to a payment-processing error, please contact us with the relevant transaction details. After verification, an eligible duplicate payment may be refunded.

Unauthorized Transactions If you believe a payment was made through your account without authorization, contact us as soon as possible. We may request relevant information to investigate the transaction and may coordinate with the applicable payment provider where necessary.

Refund Request Process To request a refund based on a qualifying service or product issue, contact us through our official support channel. Please provide: Your name Registered email address Order or transaction ID Purchased product or plan Date of purchase Description of the issue Relevant screenshots, photographs, or videos where applicable Providing complete information helps us investigate your request more efficiently.

Refund Review Once we receive a refund request, we may review: The purchased plan or product Applicable features Order information Usage information where relevant Technical details The reported issue Whether the issue can be resolved Whether the issue was caused by YourCard.in or an external factor We reserve the right to request additional information where reasonably necessary.

Approved Refunds If a refund is approved, it will generally be processed through the original payment method or another appropriate method. The time required for the refund to appear in your account may depend on the payment provider, bank, card issuer, or other financial institution. YourCard.in is not responsible for delays caused by external payment providers or financial institutions.

No Refund for Change of Mind Refunds are generally not provided solely because a customer: Changed their mind after purchasing. Did not use the service. No longer needs the service. Purchased the wrong plan despite the plan information being available before purchase. Expected additional features that were not included in the selected plan. Did not review the plan details before purchasing. Customers should carefully review the plan and feature information before completing their purchase.

Subscription and Renewal Payments Where YourCard.in offers recurring subscriptions, customers are responsible for reviewing the subscription price, billing frequency, renewal terms, and applicable features before subscribing. If you no longer wish to continue a subscription, you should cancel it according to the cancellation options provided by YourCard.in before the next renewal. Unless otherwise stated or required by applicable law, cancellation of a subscription does not automatically create an entitlement to a refund for a payment that has already been successfully processed.

Promotional Offers Special promotions, discounts, introductory offers, bundles, or promotional plans may have additional terms. Where applicable, the terms displayed with the specific promotion will apply.

Changes to Services YourCard.in may update, improve, modify, or discontinue features from time to time. Where a purchased feature is materially changed or discontinued, we may take reasonable steps to address the situation, subject to applicable law and the circumstances of the service.

Consumer Rights Nothing in this Refund & Cancellation Policy is intended to remove, restrict, or override any rights or remedies that you may have under applicable consumer protection or other laws. Where applicable law provides a mandatory right to a refund, replacement, cancellation, or other remedy, that legal right will continue to apply.

Policy Changes We may update this Refund & Cancellation Policy from time to time. Any updated version will be published on this page with a revised effective date. We encourage you to review this policy before making future purchases.

Contact Us If you have questions about this Refund & Cancellation Policy or want to submit a refund request, please contact us: Website: YourCard.in Email: urvashitailor7048@gmail.com Business Name: Rishabh Enterprise (Yourcard) Address: Gujarat, India

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